What is the difference between an RCD and an MCB? +
An MCB (Miniature Circuit Breaker) protects against overcurrent and short circuits — it is the modern equivalent of a fuse. An RCD (Residual Current Device) protects against earth leakage, which is what can kill you if you touch a live wire. Modern consumer units use RCBOs, which combine both functions into a single device per circuit, giving you the best protection. If your consumer unit still has rewirable fuses, it is overdue for an upgrade.
What should I do if a socket is sparking? +
Stop using the socket immediately and switch off the circuit at the consumer unit. Sparking when plugging in can sometimes be normal (a brief blue flash), but persistent sparking, blackening around the socket, or a crackling sound indicates a serious wiring fault. Do not attempt to remove the socket faceplate yourself — call a qualified electrician in Ashford to inspect and repair it safely.
Will the electrician give me a quote before starting work? +
Yes — a professional electrician will diagnose the fault and provide a clear quote before beginning any repair work. For emergency call-outs, they will explain the call-out fee upfront and then quote for the repair once the fault has been identified. You should receive a Minor Electrical Installation Works Certificate or full Electrical Installation Certificate depending on the scope of the job.
What should I do if I have a complete power cut in Ashford? +
First, check whether your neighbours also have no power — if so, it is likely a supply fault and you should call your local distribution network operator (DNO), not an electrician. If it is only your property, check your consumer unit for tripped switches. If the main switch will not stay on, or keeps tripping immediately, do not keep resetting it — call an emergency electrician in Ashford as there may be a serious fault on one of your circuits.
My RCD keeps tripping — what should I do? +
An RCD that keeps tripping is detecting an earth leakage fault, which could be a sign of damaged wiring or a faulty appliance. Start by unplugging all appliances on the affected circuit, then reset the RCD. Plug each appliance back in one at a time to identify the culprit. If the RCD trips with nothing plugged in, the fault is in the fixed wiring and you need an electrician in Ashford to trace and repair it.
How long does a consumer unit replacement take? +
A consumer unit replacement in Ashford usually takes 4 to 8 hours, depending on the number of circuits and the condition of the existing wiring. Your electricity supply will be off for most of this time, so plan accordingly — charge phones, fill flasks, and move any frozen food to a cool bag. The electrician will test every circuit before restoring power.